Significa Benefit Services places a high value on our provider partners. We recognize the importance of your time and resources and have established business processes and tools designed to provide the highest quality service to providers and members, as well as to expedite our claim processing times.
The best way we can deliver on these goals is if providers are able to submit their claims to us electronically and are
able to interact with us electronically. We can receive real-time claim status and eligibility requests via Change Healthcare. If you need additional assistance with the information on the Realtime response,
please email Customer Service.
For more information on Change Healthcare's services, please call 800-215-4730 if you are a medical provider or 888-416-0673 if you are a dental provider. For information, visit www.changehealthcare.com.
For assistance with Realtime transaction error messages, please contact Change Healthcare's Realtime Services Support at 800-933-6869.
Our Change Healthcare ID is 23250 for institutional and professional claims and CX046 for dental claims.
If you would like to request Electronic Remittance Advice transactions, please contact Echohealth, Inc. at 877.260.3681.
In finding the best solutions for our clients, Significa Benefit Services often works with a variety of managed care organizations and PPO networks. As a result, you may see similar services reimbursed according to different fee schedules or discount terms. Please be sure to verify which network relationship is in place for each of your patients as this will help you confirm that you have received the appropriate reimbursement amounts. To see a list and links to our network relationships click here.