Our experience has taught us that no matter how much automation and electronic benefit access we provide, members
continue to value the opportunity to speak with a live person. As such, our well trained, knowledgeable staff of
customer service representatives and claims adjustors are available to handle inquiries and provide support as needed.
In addition to our in-house customer support, Significa Benefit Services web based solutions provide 24/7 access
to claims' data, eligibility information, provider directories, plan information and medical support tools.
Members may access these and other services by registering on our “Member’s Secure Portal”.
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